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Help Center – Everything You Need to Know Before Your Visit

Any Questions?
Maybe You’ll Find Your Answer Here!

Bookings, Tickets and Cancellation

How do I make a booking?

Booking your tickets on our website is quick and easy:

1. Start by checking the availability for the experience you want.
2. Pick your preferred date and time slot.
3. Head to checkout and complete your payment.

That’s it! You’ll get a confirmation email with your ticket details right after booking.

Will I receive a confirmation email after booking?

Yes! You’ll get a confirmation email with your PDF ticket just seconds after your purchase. Make sure to check your inbox!

What should I do if I encounter issues during the booking process?

If you’re having trouble booking, first check our FAQs for quick answers. If you still need help, our Support team is here for you. Use the Contact Form below, and we’ll be happy to assist!

Is this the venue’s official website?

No. This website offers official tickets to the venue. It is not, however, the venue’s official website.

What payment methods are accepted?

We accept all major credit and debit cards, as well as Google Pay and Apple Pay. Simply enter your details at checkout, and you’re good to go.

Can I modify or cancel my booking?

It depends on the experience you’ve booked. Most experiences allow cancellations up to 24 hours before the start time, but some are non-refundable. To check the policy for your booking, head to the “See Info” section and look under “Cancellation Policy.”

Do I need to print my tickets, or can I use mobile tickets?

No need to print anything, our tickets are digital. Just show your ticket on your phone, and the staff will validate it. If any extra steps are needed for a specific experience, you’ll find them clearly mentioned in your e-ticket.

How can I contact customer support?

If you couldn’t find the answer to your question through our FAQs section, reach out to us via the Contact Form below.

FAQs about the Natural History Museum of Los Angeles County

What is the Natural History Museum of Los Angeles County, and what can I expect to see there?

The Natural History Museum of Los Angeles County is the largest natural and historical museum in the Western United States. Visitors can explore extensive exhibits including dinosaur fossils, marine zoology specimens, pre-Columbian cultures, and urban wildlife displays. The museum also features special and seasonal exhibitions such as butterfly and spider pavilions, along with historical artifacts spanning 4.5 billion years.

How do I purchase tickets for the Natural History Museum of Los Angeles County?

Tickets for the Natural History Museum of Los Angeles County can be purchased online on this website. It is advisable to book tickets in advance to ensure availability and secure your preferred date and time for visiting the museum.

Are there any discounts or promotions available for Natural History Museum of Los Angeles County tickets?

Discounts and promotions may be available for certain groups such as seniors and students. Special offers can also apply to select exhibitions or events. It is recommended to check ticket options when purchasing to find current promotions.

What are the hours of operation for the Natural History Museum of Los Angeles County?

The museum is generally open from 9:30 am to 5:00 pm. Hours are subject to change occasionally, so it is best to verify the operating times prior to your visit.

Are there any guided tours available at the Natural History Museum of Los Angeles County?

Guided tours are offered at the museum, providing visitors with detailed insights into exhibits and collections. These tours can enrich the visitor experience by highlighting unique features and historical context.

Is parking available near the Natural History Museum of Los Angeles County?

Parking is available near the museum, including nearby parking garages in Exposition Park. Additionally, public transportation options such as the Metro E Line serve the area with stations close to the venue.

Are there dining options or amenities within the Natural History Museum of Los Angeles County?

Visitors can enjoy dining facilities including a café, especially with the opening of the new NHM Commons wing. Amenities also include gift shops, restrooms, and outdoor nature spaces like the Nature Gardens and Nature Lab.

Is this the venue’s official website?

No. This website offers official tickets to the Natural History Museum of Los Angeles County but is not the museum’s official website.

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This website sells official tickets for this venue. Please note, however, that it is not the official website of the venue.